Category Archives: Business & Career

What it’s like to raise £3.5m and have a baby at the same time

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Rachel CarrellBy Rachel Carrell.
I set up my business, Koru Kids, to solve a huge problem. We’re aiming to profoundly impact the wellbeing of a million families, by totally reinventing after school childcare.
It is a massive goal. To even think about achieving it, we needed some big investors on board.
Makes sense, right?
Except that I was also pregnant.
Raising money in London from professional investors while pregnant isn’t easy. You have to have lots of meetings all over London—ideally, four or five a day. Every day was a scramble up and down the stairs of the Tube, arriving at each meeting just in time but very out of breath.  I took meetings right up until my due date, in a state of denial that a baby was soon arriving. In the evenings I did my whole normal day job, then tried to sleep before getting up and doing it all again the next day. For several months, before and after the birth, I was sleeping 4 hours a night and working until about 1am.
At 5:30 a.m. one Sunday I woke with advanced contractions. Alexander was born an hour later, and we both came home that day.
I resumed meetings the next morning at 9am—this time, by telephone. While my husband, Dave, held Alexander, I did my usual pitch with one small variation: “While running my previous company, I had a baby and noticed how difficult it was to find great childcare. Actually – well, I don’t want to freak you out, but I had another baby yesterday.”
My first in-person meeting was two days after the birth. I pumped breastmilk for Alexander, left him with Dave, spent an hour with the investor then zipped back home. For the next few weeks the three of us—Dave, Alexander and I—travelled to meetings together. I’d feed the baby on the way or in the reception, and do the meeting while Dave looked after Alexander. One time Dave took him off to the National Portrait Gallery nearby while I did my thing in the boardroom.
The process was arduous but in the end, it all paid off. The investment round exceeded expectations—raising £3.5m rather than £1.5m as we originally intended—and we were on our way to achieving our goal. Alexander and his big sister are doing really well too.
What kept me going was sheer bloody-mindedness, and commitment to our cause: Koru Kids needs to exist. The childcare system is inadequate and I’ve met hundreds of parents who are affected by it. People who can’t afford the care they know their children should have. Women who want to go back to work but can’t. Parents whose employers have agreed to part time work patterns but who can’t find the childcare to make it work. Families who are forced to leave London when they don’t want to. Parents who desperately want another child but can’t see how they’re going to manage.
The truth is, we all have challenges in our lives. My challenge was trying to do two difficult things at once. But other people have that too, with different challenges like bereavement, or mental health issues. Raising the money Koru Kids needed while also having a baby was the hardest thing I’ve ever done, but it’ll all be worth it when we’ve built the childcare system I know we need.

Quitting My £60k Job Was the Best Decision I Ever Made. Karen Holden Interview

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businesswomen , succeeding in businessKaren Holden is one impressive woman. She was a solicitor at an international practice but saw how female colleagues were ostracised during pregnancy. It made her fear for her career.  Karen also knew that the big corporate firm, would not support her need for a healthy work/life balance and Karen is a woman who wants it all.
Taking matters into her own hands, Karen launched A City Law Firm in 2008, when the UK economy was on its knees and lived off credit cards to survive.
Despite almost going bust in the first year, Karen is now celebrating 10 years in business, has an army of high profile clients and £1m plus turnover.

What was the catalyst that made you quit your job and start your own business?

Three things

  1. I wanted a family at some point in the future and I realised that a women in this sector , having a baby and family, would be difficult. I saw women passed over and treated differently and yet I knew I could still do everything as I have now proven
  2. Clients were becoming numbers and bottom line figures , whereas I still believed in delivering personal service and results
  3. So in short I was becoming disillusioned with the industry and wanted to see if I could do it differently

How do you make it a success?

I deliver what I genuinely believe in and aim to ensure all my team are on board and do the same. We are personal, supportive, specialist and experienced, but friendly and approachable service

I embrace change, disrupt the old fashion traditions, work hard and at the same time enjoy my family time

What have you learned along the way?

To never let anyone or anything stand in your way, learn from your mistakes and be proud of your battle scars.  Having good advisors, mentors and people around you is essential to success – you can never do it alone.

What advice can you give other women?

If you work hard and pick yourself up if a door closes in your face, you can have it all and succeed.  You can earn far more, have quality family life, a nice team to work with and achievable goals if you persist.

How important do you think work/life balance is?

This is fundamental and for me there is no point doing what I do if I cant have quality time with my family and friends.

I work late some week nights, so those nights I can get home early, I spend reading to my son and weekends are precious for us spending time together. Running my own business means I am fortunate to work the hours that suit my family.  If I leave early I can always pick up the work when my son is in bed as flexible working enables me to have it all

Do you think women who want families are still discriminated against? How could we fix this?

Its actually just as bad for men, trying to take paternity leave or time off for their families – we need as a society to embrace family life far more than we currently do in the UK. Likewise though, those with children do need to prove they can work just as well as those without so they don’t put on their colleagues or disillusion employers making it harder for others next in line. Working together employer and employees can often find a good balance that energises both of you which in turn is good for business.

What is your biggest tip for becoming successful?

Never take no for an answer , find another route to where you want to get and fight onwards – BUT always know you will make mistakes and learning from them is essential

Take Your Career Up, Up And Away! BA Enhances Cabin Crew Training With New Apprenticeship Programme

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British Airways continues its investment in world-class customer service, announcing a programme to recruit more than 2,000 cabin crew in 2019.

 

(Photo by Nick Morrish/British Airways)

  • Brand new intensive 12-month apprenticeship scheme from March 2019
  • Cabin Crew will train at the airline’s world-class Global Learning Academy
  • Airline recently awarded SkyTrax title, UK’s Best Cabin Crew
  • Almost 2,500 hopefuls have already applied for new scheme

Successful candidates with no prior cabin crew experience will train through the airline’s new cabin crew apprenticeship programme, getting their career off to a flying start.


(Picture by Nick Morrish/British Airways)


Katie Nevett (Learning and Performance Executive) leads a door drill for new entrants in the SEP hall at the Global Learning Academy
(Picture by Nick Morrish/British Airways)

 


Toby Morter (Learning and Performance Executive) does a safety demonstration in the mock cabin in the SEP hall at the Global Learning Academy
(Picture by Nick Morrish/British Airways)

 

World-class training

After completing an intense cabin crew training course at British Airways’ Global Learning Academy, including the very best training in customer service and aviation safety and security, apprentices will continue their learning journey in the air and on the ground.

The programme will see them gain qualifications in English, Maths and Digital skills, access to a dedicated mobile app to track their progress and continuous development coaching from a certified apprenticeship coach.

The airline’s initiative reflects the Government’s push to increase and enhance the number and quality of apprenticeships offered in the UK, to improve core skills and the quality of training offered.

British Airways has a long tradition of running quality apprenticeship schemes, with apprentices currently working in engineering, customer service and head office roles.

The airline’s Global Learning Academy has recently achieved the status of a registered ‘Employer Provider’ of apprenticeships, enabling it to continue delivering specialist airline learning, while also offering employees enhanced skills and professional qualifications.

Dozens of apprentices from across the airline attended Skills London* this weekend, the UK’s biggest careers event for 15 – 24-year olds, and spoke to thousands of young people about their experience as an apprentice at British Airways.

Victoria Bromley, Customer Service Apprentice, said: “My apprenticeship at British Airways has been the perfect way to begin my career in the aviation industry. The opportunities available are amazing and I couldn’t have asked for better support throughout.

“I am so proud of what I have achieved so far and I’m really excited for the future. I would absolutely recommend an apprenticeship to anyone.”

Apprenticeships for all

Announcing the training enhancements and the new cabin crew apprenticeship programme, British Airways’ Chief Learning Officer Nigel Jeremy, said:

“Apprenticeships are for people of all ages and backgrounds, and we’re delighted to be offering the UK’s largest cabin crew apprenticeship scheme as part of our cabin crew training at our world-class learning academy.

“We are looking for candidates who can offer exceptional customer service. The scheme has already proved to be extremely popular, and as we head towards our Centenary year in 2019, there couldn’t be a better time to join the airline.”

To find out more, and to apply, visit: https://careers.ba.com/

 

*Skills London is the UK’s biggest jobs and careers event for 15-24 year olds and their families. It took place on the 23rd and 24th November 2018 at ExCeL London. To learn more visit: https://skillslondon.co.uk/our-events/skills-london/skills-london-2018/

BUSINESS OF BOOKS: FIRST, LAST EVERYTHING – MENTOR AND NOVELIST CATHIE HARTIGAN

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What was the first piece of publishing advice you received?

The first piece of publishing advice I received wasn’t offered directly, but came in the form of a question. It was over ten years ago now and I was in my first one-to-one with an agent. After she set the timer ticking for ten minutes, and put it on the table between us, she said. ‘Tell me, when do you write?’ This took me completely by surprise; but I understood that she was looking for my commitment to being a professional author.

It also reinforced in my mind, that publishing is an industry, and unless you are that very rare literary writer who sells in large numbers, the commercial market is very likely to want you to write one, or even two books a year.

My answer to the agent by the way was all the time. Not that she took me on. I was disappointed at the time, but thankful now. I had yet to finish my first novel, and I’ve learned a great deal since.

 

What was the most recent publishing advice you gave or received?

Don’t be in a hurry to self-publish. I’m often approached for advice on the back of my own self-publishing success with my debut novel Secret of the Song. It’s impossible to predict how a book will fare once it’s out in the world. I was very fortunate, but I was also well connected within the writing community, as a creative writing teacher, co-author of a successful textbook, and organiser of the Exeter Novel, Story and Flash prizes. I feel sad for people who put so much effort into writing a novel, and then see it become plankton in the ocean of books available. Having said that, self-publishing can be a brilliant option for books that have a limited, but ready-made market, such as family memoirs or books about very niche subjects.

 

What is the piece of advice you’d most like to pass on?

If you’re going to self-publish, it’s important to go through the same steps as a mainstream publisher would prior to publication. Think carefully before using free resources unless you’re convinced about the result. It’s usually worth paying professionals for edits, proofing and cover design.

 

Cathie Hartigan is a novelist and founder of www.creativewritingmatters.co.uk which offers a range of services for writers, including competitions, mentoring and manuscript appraisals. Cathie’s novel, Secret of the Song, was recently shortlisted for the inaugural Hall & Woodhouse Dorchester Literary Festival Writing Prize.

BUSINESS OF BOOKS: FIRST, LAST, EVERYTHING – SAGA WRITER SUSANNA BAVIN

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What was the first piece of writing advice you were given?

This wasn’t exactly writing advice as such. It dates back to when I was at grammar school and it was a regular feature of feedback on essays. I had a wonderful English teacher called Mrs Trueman, who taught me for five out of my seven secondary school years. From her I learned the importance of what she called elegant paragraph links – the natural flow of writing. To this day, if I am struggling to move along from one idea to the next, I can hear her voice in my head, insisting on, “Elegant paragraph links, girls.” It has also had an impact on me as a reader. I always notice a jerky transition between ideas. I hope my own writing is pretty seamless in that respect. If it is, it is thanks to Mrs Trueman!

 

What is the most recent piece of writing advice you gave or received?

Don’t get it right – get it written. I have joined in with the annual madness of NaNoWriMo several times and the advice there is all to do with getting the story down on paper – or on-screen – and worrying about perfecting it at a later date. I know there are plenty of writers who simply can’t do this. They have to get each section right before they can move on to the next; and there have been times when, instead of ploughing on, I have felt impelled to go back and change something in the WIP, because my brain refuses to carry on until I have done that tweak. But if you are able to produce a “dirty draft,” it makes a great starting point for the editing. I know plenty of writers hate the editing process, but I love it and find it rewarding.

 

What piece of advice would you most like to pass on?

I have offered this advice to a few writers and they have all told me it is a good idea, so I am happy to share it with you here: don’t stop writing today unless you know how you are going to start writing tomorrow. For me, being able to get going immediately is important, especially now that I am writing to deadlines. I recently gave up my day job, but when I was doing it alongside my writing, being able to switch into writing mode and get writing straight away was essential. I’m sure there are plenty of writers whose response to this advice will be to say that it wouldn’t work for them, because they want to be able to leave their writing when it is difficult, trusting that their subconscious will work on it and untangle the tricky bits. For me, following this rule means that, when I hit a problem and the writing becomes difficult, I always keep at it until I have got past the hard bit and things are flowing freely again… so that when I stop, I know how I’ll start again next time.

 

Susanna Bavin has worked as a librarian, a teacher, a carer and a cook. She lives in beautiful North Wales, but her writing is inspired by her Mancunian roots. Her sagas, The Deserter’s Daughter and A Respectable Woman, are published by Allison & Busby.

BUSINESS OF BOOKS: JANE CABLE ON BOOK BLOGS AND MAKING THE BIG BIRTHDAYS COUNT

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All writers have slow news times and yet the voracity of social media means we always have to create news. My relationship with Frost means I’m very lucky as I can write about other people and still have plenty to share. But there comes a time when you have to focus back on yourself, even when you really have nothing to say.

I always knew that if I had a new book out at all this year it would be much later on, so there came a point when I was actively looking for something to celebrate. With three books becoming two when Endeavour Press went into liquidation and I decided not to sign with the successor company my writing CV suddenly seemed a little empty. Should I dash off a quick novella, write a few short stories to give away? No, I’m writing new material anyway and don’t want the distraction. So I decided to focus on what I already had.

On 1st August my debut novel, The Cheesemaker’s House, will be five years old. Sales are still ticking along nicely, but I wanted to give them a boost and celebrating the anniversary seemed an excellent excuse to do it. I’d been impressed by the results achieved for my Chindi Authors’ buddy Helen Christmas by Rachel’s Random Resources so I decided to sign up for one of their book birthday blitz packages followed by a mini blog tour.

Rachel is an experienced book blogger who has recently started to offer a variety of promotional services for authors. I was concerned that as The Cheesemaker’s House was so old and has had so many reviews there wouldn’t be a great deal of interest but I couldn’t have been more wrong. Within eighteen hours of announcing the tour on her website no fewer than 28 bloggers had signed up, 23 of them promising a review, and I couldn’t have been more delighted.

I’d agreed on a multi-content tour so over the last week I’ve been answering Q&As, writing guest blogs and choosing extracts from the book. It was strange going back five years and telling the book’s story all over again but I’m really hopeful it will reach a new audience and it was such fun to do.

While I am more than happy to pay for Rachel’s services to organise the tour I would never actually pay for a review. This week – like many other weeks – I’ve had emails asking me to do just that. I won’t, because I believe it’s wrong on so many levels. Especially as I’m yet to see a review anywhere that says ‘this review was paid for by the author’.

It’s an issue that’s been bubbling around on social media recently as well, as yet again bona fide book loving bloggers have been attacked for ‘undermining the market’ by giving free reviews. Excuse me? Although some bloggers have book marketing related businesses on the side (as Rachel does) their reviews are the product of being total and complete bookworms who just love to share their passion. And that’s important. Because it’s why we can trust them.

BUSINESS OF BOOKS: FIRST, LAST, EVERYTHING – JAMES FAKTOR, PUBLISHER AT ENDEAVOUR MEDIA

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What was the first publishing advice you were ever given

I think the first piece of publishing advice I received came from an agent who came to lecture at my creative writing course (I forget her name!). She made a big impression on me, and said that the hardest thing about publishing is knowing what to turn down, and that there is no room to indulge. It was great advice because it kept forcing me to think with a commercial hat on rather than just what my personal preference was. As head of our sci-fi and fantasy imprint, I am by no means the biggest fan of the genre, but having a little distance from the books helps keep me impartial to their quality.

What was the most recent publishing advice you were given or gave

Our CEO Matthew Lynn suggested that we should be keeping our eyes open to other industries outside of publishing. You never know where the next big idea will come from, but with technology changing things so quickly now, it’s likely that other industries like advertising, marketing, tech and design will offer solutions to the next jump in publishing, and will rethink how we distribute and digest stories. The recent movement by Spotify to allow some audio books onto their platform is an example of how such cross-breeding could work.

What’s the piece of advice you’d most like to pass on

Put a name to a face quickly and always have a smile. Publishing is still quite a small world and conducting yourself in the right way will really keep your options open. You never know when you may need somebody’s help in the future!

 

James graduated from the University of York with a BA (Hons) in English Literature, before studying for an MA in Creative Writing at the University of Oxford. He joined Endeavour Media in 2018, and currently heads up our sci-fi imprint, as well as managing contracts.

Endeavour Media is an independent digital and print publisher based in London who work with over 800 authors, from talented debuts to top estates, to put both new and unfairly forgotten titles into the spotlight.

They specialise in championing out-of-print books by bringing them to the digital market under several different imprints, including their main list which is dedicated to thrillers, romance, historical fiction, biographies and history; a science-fiction, horror and fantasy imprint; a Western imprint; a German-language division; and a dedicated print arm.

Their mission is to publish enjoyable and important works of both fiction and nonfiction, as well as introduce new generations of readers to older classics. Find out more information at  www.endeavourmedia.co.uk

 

THE BUSINESS OF BOOKS: THE KITCHEN CLASS OF 2017

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Jane Cable catches up with RNA friends

There is a tradition at Romantic Novelists’ Association conferences that the really important stuff happens in the kitchens of the shared accommodation. And for me (and I’m sure I’m not alone) the really important stuff was making friends with other writers. Almost a year later most of us have kept in touch and there have been many successes to celebrate. To be honest, I haven’t had the best year of my writing career but being able to cheer on my new friends had been a pleasure which has kept me going.

Jan Baynham, another writer from my home city of Cardiff feels the same: “No exciting publisher or agent news from me, I’m afraid, but I’ve been delighted to read about others’ successes this year. There’s been so much to celebrate! I’ve spent the time since the Conference submitting my first novel to publishers. Two recent rejections have given me very encouraging feedback and spurred me on. One editor said my novel fell into ‘the nearly-but-not-quite’ category, telling me why, but said she would be happy to consider further submissions from me. A second was even more complimentary about the quality of the writing and has asked to see my second mother-daughter saga that’s partly set in Greece. I’m working hard to get Whispering Olive Trees ready to submit to her.”

Jan’s travelling companion last year was Sue McDonagh whose debut novel has just been published by Choc Lit, but it hasn’t always been an easy road. “I wrote, learned and submitted until that magical ‘Yes’. There was joy – until the edits came in. Christmas to February, Writing Boot Camp, I rewrote almost every word, hacked back rookie errors of over-blown baddies and plot lines that went nowhere. My timeline was a joke.  I despaired that the ending would ever work. I couldn’t do it. I could, and it did, miraculously. I painted the front cover, another highlight. Published five days ago, Summer at the Art Café is already earning a slew of 5* reviews. I’m still learning – it’s a steep curve!”

Another kitchen compatriot discovering the joy of a publishing deal was Cornwall based Kitty Wilson. “My writing life has been a whirlwind since we all sat around the kitchen table at the RNA conference last year. I have gone from wannabe novelist used to micro-expressions that flashed sympathy and suggested delusion to fully fledged author. By January I had landed myself my dream agent, had to choose which publisher to go with and spent a lot of time pinching myself – it was all so dreamlike. With my first book coming out next month, the second nearly completed and a whole series to write, 2018 is going to be a very busy, but very happy, year.” The cover of the first of her Cornish Village School books has just been revealed, ready for publication next month.

When we met last year Susanna Bavin already had her deal with Allison & Busby, and her writing career is going from strength to strength: “It’s been a year of dreams coming true for me. My debut saga, The Deserter’s Daughter, has been published in hardback, e-book, audiobook, large print and paperback. My second, A Respectable Woman, will appear in the same formats; and I have a contract for another two. The best moment? Out of a year of ‘best moments,’ the very best was listening to The Deserter’s Daughter as an audiobook read by Julia Franklin. I’ve listened to audiobooks for years and Julia is one of my two favourite readers, so having her as ‘my’ reader is wonderful.”

Last but not least, Kirsten Hesketh feels she’s on the verge of something big too: “What a year! The main thing I have learned over the past year is not to submit your work too early to agents! After a round of ‘good’ rejections last September, I spent the next few months editing, restructuring, polishing and then getting a critique from the marvellous Alison May whose advice made all the difference. Then I did it all again!  The result is …. I now have an agent! I am thrilled to be represented by the wonderful Felicity Trew and have just had the excitement of having my book taken to the London Book Fair. Fingers crossed!”