Should You Read That Text?

New phone app protects people’s moods

Computer scientists have developed the world’s first mobile phone app which automatically colour codes messages so people know before reading them if they’re likely to make you feel good or bad.

The development, for Android phones, could mean the end of people being surprised by an angry or hostile message, whether it’s from Twitter, Facebook or text.

It would also allow smart phone users to prepare for bad news and allocate time to receive it.

Master’s student Lorraine Chambers and her supervisor, senior lecturer Mohamed Gaber, both at the University of Portsmouth’s School of Computing, will present their breakthrough at a conference in Spain in September.

Dr Gaber said: “We are increasingly sending and receiving information via messages on mobile phones. The rate of growth in this area has never been witnessed – everything from Twitter streams and Facebook messages to direct text messages are coming straight at us all the time on our handheld devices.

“This information has an immense power, whether we are reading a worrying social media news story or a warning email from our manager, messages can upset mood and increase stress level, just as good news and encouraging emails can cheer you up.

“The ultimate objective of this application is to make the user aware of the negative contents they receive so they are able to manage their stress in the best possible way. For example, if most of what is received from social media websites by a user on a particular day was negative, it is important that the user attempts to take an action in order to not get stressed, especially if this may affect the individual’s performance at work and/or their behaviour at home.”

The app works by automatically colour coding incoming messages as green for positive, red for negative and blue for neutral so a user can see before opening any message whether it is likely to be worrying or encouraging.

The Portsmouth researchers were inspired to research and develop the app after a visit by their colleague Mykola Pechenizkiy at the Eindhoven University of Technology, in the Netherlands, who had developed a similar capability for emails on desktop computers, together with his Masters student Erik Tromp. Mykola and Eric have worked with the Portsmouth researchers, Lorraine and Mohamed using state-of-the-art technology for sentiment analysis to classify ‘on the fly’ any textual input received on the user’s handheld device.

The researchers tested the technology on a range of Android mobile phones and find it works faultlessly no matter what each phone’s computational power and memory were. The researchers are working on ways to make it freely accessible via Android Marketplace.

If there’s sufficient demand, it will be made available to users of iPhones and iPads.

The results of the project are reported in a research paper that has been accepted for presentation at 16th International Conference on Knowledge-Based and Intelligent Information and Engineering Systems, to be held in San Sebastian, Spain.

Late For Work? No Worries

Wave goodbye to the nine-to-five worker

Being late is fine with the boss, thanks to smart technology

 

The majority of global bosses are happy for staff to turn up late for work, according to new research by the world’s most trusted online back-up service, Mozy®.  Mobile technology, including smartphone apps and cloud services, now means that bosses are surprisingly supportive of a flexible workforce – more than most employees realise.

 

The findings, which can be read in full at www.mozy.co.uk/9-5, emerged in a study of 1,000 British, German, French, US and Irish employees and employers, which found 73 per cent of bosses have a relaxed attitude to time keeping, as they trust their staff are working long before they actually get to the office.

 

Yet this will come as a shock to most workers as half of employees are under the impression that their bosses definitely will mind if they are late.

 

“This is brilliant news for workers everywhere,” comments Claire Galbois-Alcaix of online back-up specialist www.mozy.co.uk , which conducted the study. “Hard work isn’t going unnoticed and mobile working and technology is having more of an impact on employer attitudes than people think.”

 

Time-keeping

The average global boss would be willing to turn a blind eye to employees being up to 32 minutes late and let staff spend a quarter of the week working from home. However, British bosses are the strictest, wanting late-running workers at their desks no later than 24 minutes into the working day, whilst US employers take the most relaxed view, tolerating their staff turning up to 37 minutes late in the day.

 

Mobile tools

The death knell of the nine-to-five worker has been rung by mobile technology, with three quarters of employers giving employees tools to get their jobs done wherever they are.  However, just 11 per cent of British employers tool their workers up to be able to access everything on the move – which would allow people even more freedom.

 

Email in bed

The study confirms the long-held suspicion that the urge to check emails first thing in the morning is overwhelming for some: a third of all British employees has logged in by 6.30am, compared with just 13 per cent of French employees. On average, by 7.00am one in five employees worldwide has already checked their email.

 

Give and take

Whilst the majority of employers globally are happy for staff to start their days later, in return they’re looking for flexibility from their employees and when they wind down for the night.  The fluid approach to working hours means that many employers are now comfortable with calling after hours, with 80 per cent saying they think it’s acceptable to call staff in the evening.  The research shows that French bosses are the most considerate and stop calling the earliest; 43 per cent draw the line at calling after 7.00pm. 16 per cent of UK employers, on the other hand, think it is acceptable to call workers between 10.00pm and midnight!

 

The real nine-to-five

Global employers demonstrate further evidence that behaviours have changed beyond recognition by underestimating the amount of work that employers are doing away from their desks.  As a whole, they believe their employees spend an average of 55 minutes a day working away from the office, when in fact, the average global employee has already clocked up 46 minutes before they even arrive at the office.

 

What does the new nine-to-five look like? The global results show that the average person starts checking their work email at 7.42am, gets into the office at 8.18am, leaves the office at 5.48pm and stops working fully at 7.19pm, meaning employees are “in work mode” for nearly 12 hours a day.

 

“We can see from the research findings that we’ve come a long way towards work being ‘a thing that you do’, rather than ‘a place that you go’ but, with just 11 per cent of British employers saying their employees can access all of their work tools remotely, there’s still a long way to go”, continues  Claire Galbois-Alcaix from Mozy.  “Using internet-based solutions that allow workers to access their data as if they were in the office, wherever they are and whenever they want, will help everyone to continue seeing benefits.”

 

Taking a relaxed attitude

Bosses are taking a laid-back approach to more than just punctuality, as personal tasks creep into the office day. Across the surveyed nations, 37 per cent of global bosses are happy for employees to take longer lunches. Meanwhile, more than a third of British employers are OK with staff downing tools to enjoy office banter and regular tea breaks.

 

One in eight of global employers polled even claim they are fine with employees carrying out personal tasks like online banking, food shopping and paying bills while at their desks – with the American bosses being most relaxed (22 per cent) and the British being the most stringent.

 

Over half of British employees think nothing of leaving work early for a doctor’s appointment, with one in five leaving early to watch a child’s school performance, and around one in ten using Facebook or Twitter whilst at work.

 

Top personal tasks creeping onto the office to-do list

1.       Leaving work early for the doctor or dentist

2.       Personal phone calls

3.       Regular tea and coffee breaks

4.       Chatting to colleagues

5.       Sending personal emails

6.       Taking a long lunch to get a few things done

7.       Online banking

8.       Leaving work early for a child’s performance at school

9.       Paying a few bills

10.   Having breakfast at work

11.   Reading newspapers and magazines

12.   Using Facebook and Twitter

13.   Calling customer complaints

14.   Researching things to buy online

15.   Brushing teeth

16.   Researching holidays

17.   Online shopping

18.   Showering after cycling / running /gym

19.   Looking up recipes for dinner

20.   Playing the lottery

21.   Online food shop

22.   Reading gossip online