We went along to see Erin O’Connor unveil personal shopping at Heathrow International airport. I had a chat with some of the personal shoppers, who let me know that animal prints, silks and print are going to be huge trends into 2014.
In an international airport first, customers can now enjoy Personal Shopping at Heathrow with an accredited stylist, free of charge and individually tailored, ensuring passengers can make the most of the precious moments before take-off.
The ground breaking Personal Shopping service at Heathrow brings together over 300 outlets at the airport with a bespoke consultation that can be booked ahead of time or accessed on arrival at the airport. Supermodel sensation, Erin O’Connor, who co-hosted an event at Somerset House to launch Heathrow’s new service, shared her experiences of how helpful the expertise from personal shoppers is to her;
‘Travel has been and still is a huge part of my life. The Personal Shoppers at Heathrow have incredible fashion and beauty insight which means they can pull a selection for me before I even arrive at the airport. I can make the most of my time before I board my flight and know that I will have everything I want for my trip.’
Whether it’s an extraordinary dress for an evening event, a new season update or even advice on the latest beauty trends, the airport’s Personal Shoppers are available from the first to last flight. Fluent in Russian, Arabic, Mandarin, Spanish, French, and Portuguese, Heathrow’s multilingual team are qualified to assist passengers from right across the globe.
Personal Shopping is just the latest of a range of unique services designed to help Heathrow passengers make the most of their time including:
- Home delivery
- Online product reservation
- Free beauty treatments
- Shop and Collect
Some of the available brands and treatments are below.
| Brand | Treatment |
| Estee Lauder | The Estee Lauder 5-step face Look more even toned instantlyFatigue FighterInstant Line Smoother
Make Makeup Last Beautiful Eyes Made Easy Simple Smokey Eyes Advanced Night Repair Skincare Advice |
| Crème De La Mer | Where Miracles BeginAgeing InterruptedBright Future
Eye Focus Deep Calm Hand And Arm Indulgence |
| Chanel | Specialist consultations in:SkincareMakeup
Fragrance |
| Lancome | AurasMini MakeoversSkincare consultations |
| Clinique | 3-step consultationFoundation fittingCreating a smile
Tape test Brighter eyes |
| Christian Dior | Complimentary makeovers |
| Yves Saint Laurant | Skincare and makeup |
| Clarins | Skincare consultationsAnti-ageing |
| M.A.C | Complimentary makeovers |
| Jo Malone | Complimentary hand and arm massages |
| Bobbi Brown | Instant prettySecret to perfect skinCheeks and Lips
Smokey eyes Teenage Beauty Bridal makeup party Pretty powerful |
| CLARINS | Skincare consultationsAnti-ageing |
| Sisley Paris | Make oversRefresh & Fly mini facialsHand massages |
| Guerlain | Instant Skin Bronzing |
| Benefit | Fake itFix itMaking the best of your brows |
| Elizabeth Arden | Skin Scanner DiagnosticPersonal regime demonstrationsFace finishing- powder or bronze |
| Biotherm | Flight planning for your skinSkin hydration checking and personal routine planning |
| Tom Ford | Colour demonstrationFull Tom Ford LookLip Demonstration
Eye demonstration Private blend fragrance mixing lesson |
| Kiehls | Skin ConsultationFacial for me or womenHand massage |
| Elemis | Hand and Arm Massage Mini FacialsEye treatment |
| Dr Sebagh | Mini Facial |
| Dermalogica | Face Map Skin AnalysisPre Flight prep treatment |